Everyone Deserves to
have basic needs met

Emergency
Assistance

We Can Help...

We all can fall on hard times. ACTS Emergency Assistance Programs are here to help with bills and other basic needs where we can..

Utility assistance is provided by appointment ONLY. Clients are eligible for assistance once every 6 months for any utility other than Dominion.  For Dominion, you may make an appointment once during June 1st-September 30th and once during October 1st-May 31st each year.

In addition to assistance with utilities, ACTS offers rental assistance, when funding is available and Thrift Store vouchers, depending on the circumstance. ACTS does not cover Internet phone, gasoline or any other financial assistance for material goods

Emergency Assistance Programs are offered in English and Spanish.

Emergency Assistance Programs

Please check your eligibility and that you meet these requirements:

  • Are you a Prince William Area resident?
  • Do you have a disconnection notice?
  • Do you have an eviction or foreclosure notice?
  • Do you have 30 uninterrupted minutes available for a phone or in-person interview?

Please note: Requesting an appointment does not ensure that you will receive full or partial payment assistance.

By participating in the Emergency Assistance program, you understand that your personal information may be shared within ACTS or other agencies in regards to your assistance needs.









 

Dominion EnergyShare

For Dominion customers ACTS offers EnergyShare program throughout Prince William County.  EnergyShare is a year-round assistance program (heating and cooling) that helps customers with energy bill payment during the following periods:

  • Heating Season—October 1st-May 31st
  • Cooling Season—June 1st - September 30th

EnergyShare provides assistance to customers either through Bil Payment Assistance or Weatherization.

Utility Assistance Program

ACTS offers utility assistance throughout Prince William County to customers of the following utilities:

  • Northern Virginia Electric Cooperative (NOVEC)
  • Prince William County Service Authority (PWCSA)
  • Columbia Gas
  • Virginia American Water (VAWC)
  • City of Manassas Utilities
  • City of Manassas Park Utilities

 


ACTS is now accepting Walk-In clients with City of Manassas Utility bills!

  • Where: 9317 Grant Avenue, Manassas, VA 20110 When: Thursdays, 10am – 3pm (except the last Thursday of the month)

  • How: Have a City of Manassas bill with a “Past Due” or “Disconnection” notice

  • What to bring: Most current City of Manassas Utility bill & Photo ID

Walk-in appointments will be first come, first served.

Appointments will take about 30 minutes to complete



Thrift Store vouchers

Those who are experiencing loss of possessions due to flood, fire, or bed bug infestation, may able to receive a Thrift Store voucher for free clothes from our thrift store. Those experiencing loss due to flood, fire, or bed bugs must provide documentation of loss.  For assistance with thrift store vouchers, please contact us at  ea@actspwc.org.

About the Emergency Assistance Program

The Emergency Assistance Program was established to assist families and individuals in crisis with an immediate emergency, particularly when facing the disconnection of their power or water. Our assistance is designed to be a temporary measure only. Case managers work with each client to connect them with resources that can provide more permanent help. The financial assistance has been possible through the generosity of our community partners including our Faith Based partners, Dominion, NOVEC, Quickies, American Water, Columbia Gas, Salvation Army and Francis House

 

Main Location
3900 ACTS Lane, Dumfries
VA 22026, US

Mailing Address
P.O. Box 74 Dumfries
VA 22026, US

Contact Us

tel. 703-441-8606

e-mail: info@actspwc.org

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Main Location
3900 ACTS Lane, Dumfries
VA 22026, US

Mailing Address
P.O. Box 74 Dumfries
VA 22026, US

Contact
tel. 703-441-8606
fax: 703-221-0662
e-mail: info@actspwc.us

Helpline (703) 368 4141

Contact Us