Utility Assistance

ACTS provides financial assistance to local households who have received a utility disconnection notice. After the first instance of emergency utility assistance and every time thereafter, payments may be dependent on income eligibility requirements, households will be required to pay a percentage towards toward their utility bill.

For assistance you must choose your coverage area then check you meet our requierments before you can make an appointment. Appointments are in demand and can be difficult to get at short notice.

Dumfries Areas
Prince William County (all zip codes)
  • Northern Virginia Electric Cooperative. (NOVEC)
  • Prince William County Service Authority (PWCSA)
  • Columbia Gas
  • Virginia American Water (VAWC)
  • Washington Gas
Eastern Prince William County

(zip codes 22191, 22192, 22193, 22025, 22026, 22172, 22134)

  • Dominion Virginia Power (DVP)
Manassas Areas
Prince William County (all zip codes)
  • Northern Virginia Electric Cooperative. (NOVEC)
  • Prince William County Service Authority (PWCSA)
  • Columbia Gas
  • Virginia American Water (VAWC)
  • Washington Gas

Check You Meet our Requirements

Before you can book your appointment, you must read and confirm you meet our requierments.  Click the following button, confirm you meet the requierments and then book an appointment in your local area.

Thrift Store Vouchers

Those who are experiencing loss of possessions due to flood, fire, or bed bug infestation, or who reside in a shelter, may able to receive a voucher for free furniture and clothes from our thrift store. Those experiencing loss due to flood, fire, or bed bugs must provide documentation of loss.  Those residing in a shelter must have a referral from their case manager. For assistance with thrift store vouchers, please contact us at ea@actspwc.org.

Emergency Assistance Program

The Emergency Assistance program was established to assist families and individuals in crisis with an immediate emergency, particularly when facing the disconnection of their power or water. Our assistance is designed to be a temporary measure only. We are able to help up to 100 households per month with average assistance of $200 each. Case managers work with each client to connect them with resources that can provide more permanent help. In the last year we have assisted 9,700 households with financial assistance totaling $ 272,000. The financial assistance has been possible through the generosity of our community partners including our Faith Based partners, Dominion, NOVEC, Quickies, American Water, Columbia Gas, Salvation Army and Francis House