If you live in Prince William County, we may be able to help you avoid having your utilities cut off.
Depending upon available funding, ACTS can often help if you have received a disconnect notice for your electric, gas, propane, water or sewer services. However, we can only help with Dominion in eastern Prince William County (zip codes 22191, 22192, 22193, 22025, 22026, 22172, 22134). We do not provide assistance for phone bills, internet, gasoline vouchers, loans or medical bills.
If there are no appointments available before your disconnection date, take the next available appointment, even if it is a few weeks away. Then call your utility company, inform them you have an appointment with ACTS and request an extension. If this is the first time your account has been in arrears and/or you have not already received an extension, your utility company may grant you an extension.
APPOINTMENTS are required:
Having an appointment does not guarantee assistance, full or partial.
All appointments are done by phone. Please be available at the number you provided at the time of your appointment and make sure you have the following information available.
- Mortgage or Rental Amount
- Income for all Household Members
- Names and Birth dates of all Household Members
If you do not come to your appointment with the required information, we will not be able to help you and you will need to make a new appointment.
To book an appointment select an open day from the calendar below, then select a time. Book your appointment using the green button and proceed to conformation which will require entering your name, e-mail address and contact details. Your appointment will be confirmed with an e-mail and you will get a reminder.