I impatiently wait as my computer logs onto our server, mentally preparing for the emails that need a response.  I already know what they are – my cell phone was kind enough to deliver them to me earlier.  I sip on coffee and enjoy the temporary calm and quiet of the office.  The only sound I hear is the muffled whir of several small sound machines located outside of our Helpline rooms just down the hallway – evidence that some staff have been here all night long, behind closed doors, answering crisis phone calls.Prior to working at ACTS I had no idea there even was a crisis helpline in the county.  I didn’t know that, for over thirty-five years, there have been staff and volunteers on a constant rotation talking to people in our community dealing with all sorts of crisis – many contemplating (or about to go through with) suicide. ...