Get Assistance

  1. Do you need help paying a utility disconnect notice?
  2. Do you need clothing or household items?
  3. Do you need food/grocery assistance?
  4. Are you uninsured and need help with an emergency prescription?
  5. Are you homeless and in need of shelter?
  6. Do you think your child is being affected by domestic violence?
  7. Does your partner verbally or emotionally abuse you, isolate you from family and friends or physically abuse you?
  8. Would you like more information on domestic violence, a speaker for a group presentation, and/or volunteer opportunities?
  9. Do you need information about protective orders and/or other legal matters pertaining to domestic violence?
  10. If someone “pushes my buttons,” am I still responsible for my behavior?
  11. Are you or someone you know having thoughts of suicide?
  12. Do you feel isolated?
  13. Do you need information about community resources?
  14. Are you feeling overwhelmed?
  15. Does everything seem hopeless?
  16. Do you need someone to listen?
  17. Are you a senior or home bound adult who would like a daily or weekly call?
  18. Has someone you know died by suicide? 
  19. Have you or someone you know ever attempted suicide?

Do you need help paying a utility disconnect notice?

Family Assistance Office
Location: 3900 ACTS Lane, Dumfries, VA 22026
Phone Number: 703-221-3186
Fax Number: 703-221-3189
Get Directions >

Emergency Assistance

703-221-3186

The ACTS Emergency Assistance Office offers financial assistance and food to families experiencing crisis situations.

We assist residents of eastern Prince William County [in zip codes 22025, 22026, 22125, 22134, 22172, 22191, 22192 and 22193] who have received disconnect notices for utilities (electric, gas, oil, propane, water and sewer). We also provide emergency prescription assistance for uninsured individuals. Assistance is dependent upon available funding.

APPOINTMENTS are required for both types of Financial Assistance.

Please call 703-221-3186 to schedule the next available appointment.

ACTS Thrift Store Vouchers are provided, on an emergency basis, through this office for clothing and household items. Vouchers are available on a walk-in basis as long as an emergency need exists IF funding is available.

Clients are eligible to obtain food assistance through the ACTS Food Pantry once per month. Food is distributed on a walk-in basis. No appointment is needed.

In addition, free financial education classes are available to clients.

APPOINTMENT only Assistance Hours-

Monday, Wednesday, Thursday: 9:00 a.m. to 11:30 a.m. and 1:00 p.m. to 3:00 p.m.

Tuesday: 1:00 p.m. to 3:30 p.m. and 5:00 p.m. to 7:00 p.m.

Friday: 9:00 a.m. to 11:30 a.m.

*We follow the federal government’s policies for most holidays and for inclement weather.

For all types of assistance you will need to bring:

Photo I.D (required at each visit)

Proof of Address: Lease/Mortgage papers, piece of mail postmarked in the last 30 days etc. (required at initial visit and any time you move)

Proof of Income: pay stubs or benefit/award letters or current bank statement etc. (required at each financial assistance visit)

Household Verification: We request ONE of the following items for each person *residing in the home: Birth Certificate OR Social Security Card OR a piece of mail with the person’s name on it postmarked within the last 30 days (*”residing in the home” means: anyone physically living on the property even if they are not a member of your immediate family)

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Do you need clothing or household items?

ACTS Family Assistance offers Thrift Store vouchers to eligible individuals.

Family Assistance Office  
Location: 3900 ACTS Lane, Dumfries, VA 22026
Phone Number: 703-221-3186
Fax Number: 703-221-3189
Get Directions >

 Household/Clothing Assitance

703-221-3186

The ACTS Emergency Assistance Office offers financial assistance and food to families experiencing crisis situations.

We assist residents of eastern Prince William County [in zip codes 22025, 22026, 22125, 22134, 22172, 22191, 22192 and 22193] who have received disconnect notices for utilities (electric, gas, oil, propane, water and sewer). We also provide emergency prescription assistance for uninsured individuals. Assistance is dependent upon available funding.

APPOINTMENTS are required for both types of Financial Assistance.

Please call 703-221-3186 to schedule the next available appointment.

ACTS Thrift Store Vouchers are provided, on an emergency basis, through this office for clothing and household items. Vouchers are available on a walk-in basis as long as an emergency need exists IF funding is available.

Clients are eligible to obtain food assistance through the ACTS Food Pantry once per month. Food is distributed on a walk-in basis. No appointment is needed.

In addition, free financial education classes are available to clients.

APPOINTMENT only Assistance Hours
Monday, Wednesday, Thursday: 9:00 a.m. to 11:30 a.m. and 1:00 p.m. to 3:00 p.m.

Tuesday: 1:00 p.m. to 3:30 p.m. and 5:00 p.m. to 7:00 p.m.

Friday: 9:00 a.m. to 11:30 a.m.

*We follow the federal government’s policies for most holidays and for inclement weather.

For all types of assistance you will need to bring:

Photo I.D (required at each visit)

Proof of Address: Lease/Mortgage papers, piece of mail postmarked in the last 30 days etc. (required at initial visit and any time you move)

Proof of Income: pay stubs or benefit/award letters or current bank statement etc. (required at each financial assistance visit)

Household Verification: We request ONE of the following items for each person *residing in the home: Birth Certificate OR Social Security Card OR a piece of mail with the person’s name on it postmarked within the last 30 days (*”residing in the home” means: anyone physically living on the property even if they are not a member of your immediate family)

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Do you need food/grocery assistance?

Food Pantry:
Location: 3900 ACTS Lane, Dumfries, VA 22026
Phone Number: 703-221-3186
Fax Number: 703-221-3189
Get Directions >

The ACTS Emergency Assistance Office offers financial assistance and food to families experiencing crisis situations.

We assist residents of eastern Prince William County [in zip codes 22025, 22026, 22125, 22134, 22172, 22191, 22192 and 22193] who have received disconnect notices for utilities (electric, gas, oil, propane, water and sewer). We also provide emergency prescription assistance for uninsured individuals. Assistance is dependent upon available funding.

Please call 703-221-3186 to schedule the next available appointment.

Clients are eligible to obtain food assistance through the ACTS Food Pantry once per month. Food is distributed on a walk-in basis. No appointment is needed.

In addition, free financial education classes are available to clients.

Hours for Walk-In Assistance- FOOD PANTRY ONLY
Monday, Wednesday, Thursday: 9:00 a.m. to 11:30 a.m. and 1:00 p.m. to 3:00 p.m.

Tuesday: 1:00 p.m. to 3:30 p.m. and 5:00 p.m. to 7:00 p.m.

Friday: 9:00 a.m. to 11:30 a.m.

*We follow the federal government’s policies for most holidays and for inclement weather.

For all types of assistance you will need to bring:

Photo I.D (required at each visit)

Proof of Address: Lease/Mortgage papers, piece of mail postmarked in the last 30 days etc. (required at initial visit and any time you move)

Proof of Income: pay stubs or benefit/award letters or current bank statement etc. (required at each financial assistance visit)

Household Verification: We request ONE of the following items for each person *residing in the home: Birth Certificate OR Social Security Card OR a piece of mail with the person’s name on it postmarked within the last 30 days (*”residing in the home” means: anyone physically living on the property even if they are not a member of your immediate family)

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Are you uninsured and need help with an emergency prescription?


Family Assistance Office:
Location: 3900 ACTS Lane, Dumfries, VA 22026
Phone Number: 703-221-3186
Fax Number: 703-221-3189
Get Directions >

We assist residents of eastern Prince William County [in zip codes 22025, 22026, 22125, 22134, 22172, 22191, 22192 and 22193] who have received disconnect notices for utilities (electric, gas, oil, propane, water and sewer). We also provide emergency prescription assistance for uninsured individuals. Assistance is dependent upon available funding.

APPOINTMENTS are required

Please call 703-221-3186 to schedule the next available appointment.

APPOINTMENT ONLY  hours
Monday, Wednesday, Thursday: 9:00 a.m. to 11:30 a.m. and 1:00 p.m. to 3:00 p.m.

Tuesday: 1:00 p.m. to 3:30 p.m. and 5:00 p.m. to 7:00 p.m.

Friday: 9:00 a.m. to 11:30 a.m.

*We follow the federal government’s policies for most holidays and for inclement weather.

For all types of assistance you will need to bring:

Photo I.D (required at each visit)

Proof of Address: Lease/Mortgage papers, piece of mail postmarked in the last 30 days etc. (required at initial visit and any time you move)

Proof of Income: pay stubs or benefit/award letters or current bank statement etc. (required at each financial assistance visit)

Household Verification: We request ONE of the following items for each person *residing in the home: Birth Certificate OR Social Security Card OR a piece of mail with the person’s name on it postmarked within the last 30 days (*”residing in the home” means: anyone physically living on the property even if they are not a member of your immediate family)

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Are you homeless and in need of shelter?

Please call the ACTS Homeless Shelter to inquire about shelter bed availability.
703-221-3188

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Do you think your child is being affected by domestic violence?

Children’s Program
The goal of the Children’s Program is to improve a child’s self-esteem, teach social skills, assist children in learning about appropriately expressing feelings and how to establish healthy relationships.  We offer peer educational support groups for children 5 – 17.  Group sessions consist of interactive projects, role playing, weekly discussions, expressive art activities, team building exercises, outdoor games and videos to promote a fun learning environment.  For more information, contact our Children’s / Youth Program Coordinator at (703) 221-4460, Ext. 224.

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Does your partner verbally or emotionally abuse you, isolate you from family and friends or physically abuse you?

Adult Advocacy Program
The focus of the Adult Advocacy Program is victim safety, boundary setting and empowerment of individuals to lead abuse-free lives.  The Adult Advocacy Program provides individual counseling, safety planning and support groups in Woodbridge and Manassas.  The weekly support group provides a safe place to discuss your concerns with others in abusive relationships.  All information is kept strictly confidential.  To access the Adult Advocacy Program, call the Turning Points office to schedule an appointment or speak to a counselor at (703) 221-4460 x 220 or 223.

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Would you like more information on domestic violence, a speaker for a group presentation, and/or volunteer opportunities?

Community Outreach
Turning Points provides presentations and training to community organizations and allied professionals on the dynamics of domestic violence and its impact on the community. Individuals in the community wishing to volunteer and play an active role in alleviating and eliminating domestic violence in the Greater Prince William County Area should contact the Outreach Coordinator at (703) 221-4460 ext 225.

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Do you need information about protective orders and/or other legal matters pertaining to domestic violence?

Court Advocacy Office
The Court Advocacy Office offers information and assistance to those applying for a protective order and those navigating the court system. The office discusses safety planning and various community resources with the clients.  The Court Advocacy Office is located at 9540 Center Street–a few blocks away from the courthouse in Manassas. For more information about filing for a protective order or other domestic abuse-related court matters, call 703-792-4782.

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If someone “pushes my buttons,” am I still responsible for my behavior?

Behavioral Intervention Program
Education classes for men who batter focus on accountability, communication, and healthy relationships. There is a fee for intervention classes. For more information on the Behavioral Intervention Program call the Behavioral Intervention Program Coordinator at (703) 221-4460 x 222.

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Are you or someone you know having thoughts of suicide?

ACTS Helpline provides 24-hour crisis listening and information and referral.  Any crisis can become overwhelming when there is no one who will listen and nowhere to turn.  Call 703-368-4141.  There will always be someone here to listen.

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Do you feel isolated?

ACTS Helpline provides 24-hour crisis listening and information and referral.  Any crisis can become overwhelming when there is no one who will listen and nowhere to turn.  Call 703-368-4141.  There will always be someone here to listen.

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Do you need information about community resources?

ACTS Helpline provides 24-hour crisis listening and information and referral.  Any crisis can become overwhelming when there is no one who will listen and nowhere to turn.  Call 703-368-4141.  There will always be someone here to listen.

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Are you feeling overwhelmed?

ACTS Helpline provides 24-hour crisis listening and information and referral.  Any crisis can become overwhelming when there is no one who will listen and nowhere to turn.  Call 703-368-4141.  There will always be someone here to listen.

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Does everything seem hopeless?

ACTS Helpline provides 24-hour crisis listening and information and referral.  Any crisis can become overwhelming when there is no one who will listen and nowhere to turn.  Call 703-368-4141.  There will always be someone here to listen.

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Do you need someone to listen?

ACTS Helpline provides 24-hour crisis listening and information and referral.  Any crisis can become overwhelming when there is no one who will listen and nowhere to turn.  Call 703-368-4141.  There will always be someone here to listen.

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Are you a senior or home bound adult who would like a daily or weekly call?

Senior Link is a program of the ACTS Helpline that provides daily or weekly reassurance calls to seniors and homebound adults, scheduled at the recipient’s convenience.  This is a free program that offers socialization, companionship and encouragement.  Simply call 703-368-4141, ask to sign up for Senior Link and choose the frequency and scheduling of their reassurance calls.

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Has someone you know died by suicide?

When someone you know or love dies by suicide it can be difficult to recover from the loss.  Surviving After Suicide is a support group for people who have lost a loved one to suicide.  Call 703-368-4141 to join.  They are gone, we remain.

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Have you or someone you know ever attempted suicide?

It can be hard to hold on to hope.  Sometimes hope needs some help.  There is help.  Renewed Hope is a support group for individuals who have made a suicide attempt.  Call 703-368-4141 for more information.

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