Helpline

Helpline

703-368-4141 | 1-800-273-TALK (8255)

ACTS Helpline is a free service of ACTS for all residents of Prince William County and the cities of Manassas and Manassas Park. For 24 hours a day, ACTS Helpline offers:

  • Confidential listening
  • Information and referrals
  • Crisis intervention for suicide, sexual assault, substance abuse and physical abuse
  • Primary telephone relay for S AVAS (Sexual Assault Victims’ Advocacy Service), SAS (Surviving After Suicide), Renewed Hope, LOSS (Local Outreach to Suicide Survivors) Team and Senior Link

Helpline listeners help callers clarify their thoughts and feelings. Problems of any size can be addressed with ACTS Helpline’s non-judgmental listeners using extensive resources.

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Senior Link

Senior Link is a free call reassurance program providing scheduled phone calls to senior citizens or physically disadvantaged shut-ins.

It is a supportive supplement to the family and community and not intended as an emergency service. Volunteer callers will not give advice, recommend medications or meet face-to-face with individuals participating in the Senior Link program. However, referrals to appropriate agencies may be suggested.

All calls are confidential. Participants’ names will not be shared with any other individuals or agencies unless an emergency situation is detected.

Individuals, family members or friends can “link” up to the program by calling ACTS Helpline and requesting participation in the service.

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Support Groups

SAS (Surviving After Suicide)

SAS is a free, confidential, non-judgmental, mutual self-help support group whose goal is to provide support in a safe environment to family members and friends who have lost a loved one to suicide.

Anyone who has lost a friend, family member, or significant other to suicide is invited to attend. For more information or meeting time and location, call ACTS Helpline.

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Renewed Hope

Renewed Hope is a support group for suicide attempters that provides a caring environment where individuals can connect with others who have attempted suicide. By meeting with others who have had similar experiences, attempters can find new ways to protect their lives and hold on to hope.

Anyone interested in attending the group can call ACTS Helpline.

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LOSS (Local Outreach to Suicide Survivors)

Trained volunteers are available to provide on-site support and resource information to newly bereaved suicide survivors.

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Volunteering With ACTS Helpline

Beyond the pain,
there is hope.
You can help someone
reach hope.

Do friends and family
confide in you?
Can you remain calm in a crisis?
Are you a good listener?

If you answered “yes” to these questions, ACTS Helpline needs volunteers like you. No experience is needed—only a caring heart, dedication and a willingness to listen and learn.

This is a chance for you to be involved in your community and make it a kinder place. We are here when people are in pain and need someone to turn to.

If you would like to be part of Helpline, please call 703-221-1144.

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Training

Helpline staff is available to provide training in:

  • Active listening
  • Stress management
  • Suicide prevention, intervention and post-vention
  • Trainers are certified in ASIST (Applied Suicide Intervention Skills Training), Safe TALK, Suicide TALK and QPR (Question, Persuade, Refer)

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